Talk to a real human

No tickets, no chatbots. Pick the right inbox below — replies usually within one business day.

General support

support@modelgates.ai

Account, billing, API issues. Reply within one business day.

Sales & enterprise

sales@modelgates.ai

Volume pricing, SLA, custom contracts, onboarding help.

Security

security@modelgates.ai

Vulnerability reports, abuse, compliance questions. PGP key on request.

Press & partnerships

hello@modelgates.ai

Media inquiries, integrations, affiliate program questions.

Common questions

How fast can I get an API key?: Sign up, verify email, create a key — under three minutes. Start here.
Do you offer volume discounts?: Yes — for sustained usage above $1,000/month. Email sales@modelgates.ai with your projected volume and we'll quote.
Where is the documentation?: At /docs — quickstart, API reference, code samples for cURL/JS/Python.
How do I report a security issue?: Email security@modelgates.ai with reproduction steps. We acknowledge reports within 24 hours.